Quality Assurance

Provider Standards & Certifications

CritterHelp partners with industry organizations to verify and certify wildlife professionals, so you can trust the providers you connect with.

Basic

Meets minimum state licensing requirements for wildlife rehabilitation or control.

Requirements

  • Valid state wildlife permit/license
  • Compliance with state regulations
  • Basic facility standards

NWCOA Certified

Certified by the National Wildlife Control Operators Association — the industry standard for wildlife control professionals.

Requirements

  • NWCOA certification exam passed
  • Continuing education requirements
  • Adherence to NWCOA code of ethics
  • Insurance and bonding requirements

CritterKind Bronze

Entry-level CritterKind certification demonstrating commitment to humane wildlife practices.

Requirements

  • Completed CritterKind training program
  • Humane practices assessment
  • Basic facility inspection

CritterKind Silver

Mid-level CritterKind certification with enhanced standards for animal care and public service.

Requirements

  • All Bronze requirements
  • Advanced training completion
  • Enhanced facility standards
  • Public education program
  • Annual review

CritterKind Gold

The highest level of CritterKind certification — representing excellence in wildlife rehabilitation and community service.

Requirements

  • All Silver requirements
  • 5+ years of operation
  • Mentorship program participation
  • Community outreach initiatives
  • Peer review and recommendation
  • Exemplary care outcomes

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